Language skills open up a ton of specialist career opportunities such as Foreign language jobs in BPO, KPO, MNC, IT, and Call Centers.
There are a wide variety of reasons why to learn a Foreign Language. The benefits of learning a new language are numerous! It includes traveling, immigration, improving confidence and creativity, new career prospects, high-paying jobs, hobby, interest, or just for fun.
While what is the best foreign language to learn depends on several factors and entirely subjective. Studying a new language can improve your career prospects as the job opportunities in foreign languages are growing like never before.
A Career in BPO, KPO, ITES, and MNC for Language Experts
One of the career opportunity open for language learners is in the business process outsourcing (BPO) field in India, which has evolved and is still evolving. BPO outputs are further backed up with the emergence of top-notch services provided by knowledge processing outsourcing (KPO) businesses. KPO is the subset of BPO offering more specialized and knowledge-based services.
From all indications, it is clear that these organizations are set to witness growth at a tremendous pace. With vast experience and considerable expertise, Indian companies offer a wide array of BPO and KPO services including inbound, outbound, chat, voice, and email support services across various industry verticals.
Offshore industry and reliable outsourcing have introduced a lot of job opportunities, which enhances the rate at which people are learning foreign languages in India. ITES, outsourcing, and offshoring industry have brought plenty of job opportunities in India paving the way for learning international languages in India.
The foreign tongue is a sure-fire when added to your resume and choosing a career in Information technology Enabled Services (ITES) and such other job openings in this sector. India’s time-zone is a great benefit to companies in Europe and the USA, who make use of the difference in time zones to provide uninterrupted customer service around the clock.
Globalization has increased the number of outsourcing jobs to India. There are tons of processes in a BPO, KPO, and ITES which involve different roles.
A career in this sector could involve speaking skills, undertaking document tasks, a collection of information in the corresponding language, training, data entry, Technology helpdesks, voice-based jobs, accounting services, server management, data and document processing, back-office support, document translation and proofreading, transaction, testing services, lead distribution and generation, quality management, migration processes, email support services, and more.
The abundance of India MNCs with excellent expertise in offering a wide range of BPO and KPO services that span various vertical industries are growing by the numbers. It further opens up more career opportunities for foreign language learners and speakers.
You can have a part in the multilingual call center services the sector provides for different offshore companies in the telecom, education, financial, banking, insurance, engineering, manufacturing, hospitality, automobile, aviation, oil & gas, medical sectors, and so on.
High demand for Foreign Language experts in BPO
Many prominent Indian companies require language experts to open their operations in foreign countries. On the other hand, international multinationals need such candidates at competitive salaries from India. These MNCs look for language specialists for various purposes both in the IT and no-IT sectors. There are more job options in BPO, KPO, ITES, MNC, and Call centers than any other industry as far as language specialist jobs are concerned.
Read — (i) Career in Travel and Tourism (ii) Career as Translator or Interpreter (iii) Jobs for Language Teachers (iv) Career in Export and Import (v) Language Jobs in Embassy (vi) Career in Languages After 12th Class.
Top Languages required in BPO, KPO, MNC and Call Centers
Most of these BPO/KPO come from the USA. Thus, Spanish is the most popular foreign language in this sector. After Spanish, the most in-demand and popular options are European Languages like French, German, Italian, Portuguese, etc.
Apart from these languages, there is also growing demand for East Asian languages such as Cantonese, Mandarin, Korean, and Japanese in the voice and non-voice BPO sector. The Japanese and Mandarin are the two most popular and in demand for East Asian Languages in the IT & BPO industry.
Eligibility Criteria and Requirement
In most cases, the requirement is intermediate level i.e. B1 or B2 in European Languages such as Zertifikat Deutsch (German), CILS or CELI (Italian proficiency Test), DELF/DALF (French), DELE Spanish proficiency test, Mandarin Chinese Level III or IV in HSK Test in India, Japanese N3 or N2 in JLPT exam in India, TOPIK Level 3 or 4 in Korean Proficiency test.
Diploma or Advanced Diploma or upper-intermediate proficiency in the corresponding language are also considered and accepted in most companies. Besides, there are also a few foreign language jobs in BPO and other related sectors where high proficiency or experience in the same field is an added advantage.
Top Recruiters for Language Specialist in BPO and MNC
The Top recruiters for language experts are Amazon, Accenture, Evalueserve, Wipro, Fiserv, TCS, Tech Mahindra, Exxon Mobil, Dell, IBM, Samsung, Toyota, Oracle, Infosys, Orange, HCL, Xchanging, Enchanting India, Thales, Siemens, American Express, Thomson Reuters, L&T, Genpact, Geometric Ltd, Fujitsu Technology, WNS, Convergys, Daksh, First Source, EXL, vCustomer, MphasiS, Zenta, HTMT, iEnergizer, and many many more.
After completing the Intermediate or Advanced level course, students attract a good salary offers from multinational companies operating in BPO, KPO, and other Outsourcing industry.
Salary Package and Remuneration
Presently, there is a high level of demand for people proficient in one or more foreign languages in Mumbai, Noida, Gurgaon, Delhi, Chennai, Pune, Hyderabad, Bangalore, and other parts of the country.
The salary rate is attractive, with an annual rate of growth is anywhere between 10% to 30%. The minimum salary range with 0-2 years of experience or Freshers is between 3 to 5 lakhs per annum. Foreign language expert salary is generally 25% to 40% higher over their English speaking counterparts.
The learning of a new language can open several career avenues and can make you a more attractive candidate to a prospective employer across the world. Your foreign language proficiency entails you have broken the language barrier to some degree. You’re opening yourself up for improved career opportunities in specialized fields of endeavors. Foreign language jobs in BPO, KPO, IT, MNC and Call Centers is one such great option.
Read — (i) Advantages of Learning French (ii) Benefits of Learning Spanish (iii) Why Learn German (iv) Why Study Italian? (v) Career after Learning Korean (vi) Why Learn Japanese? (vii) Career in Mandarin Chinese (viii) Which Language Should I learn?